Christmas Cracker Terms and Conditions 2023

UK & ROI, 16+ only.

Enter between: 02.11.23 & 31.12.22. Normal entry restrictions apply.

To Enter: Pay for your next barista-prepared drink in Caffè Nero using the Caffè Nero app (available free on the App store and Google Play). Then, tap the cracker that appears on your screen to find out instantly if you have won a festive treat. Voucher redemptions & gift card payments are excluded. 

1. This Promotion is only open to legal residents of the United Kingdom and the Republic of Ireland who are aged 16 years or over, excluding anyone professionally associated with this Promotion.
2. Purchase is necessary. Internet access is required.
3. Promotion Period: 00:01 GMT on 2nd November 2022 to 23.59 GMT on 31st December 2023.

To Enter: Pay for any barista prepared hot or cold drink in Caffè Nero using the Caffè Nero App (available free on the Apple App Store and Google Play Store). Once the purchase is complete, tap the cracker that appears on screen to reveal if you have won a festive treat. Follow details on screen to claim your prize. You may enter the promotion multiple times. 1 Cracker entry per transaction. Voucher redemptions & gift card payments are excluded. 
4. Winner Selection: All prizes have been randomly allocated within the Caffè Nero app which has been verified by PromoVeritas, the independent promotional verification service. All prizes are available to be won.
5. The Prizes are listed below

Waitrose £100 Waitrose shopping voucher - 50 Waitrose
Waitrose £500 Waitrose Shopping voucher 1 Waitrose
Alpro Delonghi Eletta Explore Coffee Machines - 5 Alpro
Uber Eats £10 to spend on Uber Eats 500 Uber Eats
Uber Eats 50% off delivery for a Year at Uber Eats 1 Uber Eats
Virgin Wine A free box of Virgin Wine worth £145 35 Virgin Wine
Vitality An Apple Watch Series 9 courtesy of Vitality 2 Vitality 
Vitality A Samsung Galaxy Watch 4 courtesy of Vitality 5 Vitality 
Vitality 1 Night stay for 2 at Champneys 2 Vitality 
Coffee Club A free annual Coffee Club membership 50 Coffee Club
Tastecard A free annual tastecard membership 50 Tastecard
Caffè Nero Handcrafted drinks voucher
Caffè Nero Mince pie on us
Caffè Nero Festive drink on us
Caffè Nero Festive food item on us
Caffè Nero 5 loyalty bonus stamps
Caffè Nero 3 loyalty bonus stamps
Caffè Nero 1 loyalty bonus stamp

JBUDS Air True wireless earbuds courtesy of Three

7. Winners will be notified immediately if they have won and will need to follow claim instructions within the app to claim their prize.
8. Prizes will be distributed within 28 days of the winner accepting the prize. Prizes can only be sent to the country of residence stated in clause 1. Where any prizes have a longer lead time, the winner will be notified of the anticipated delivery date.
9. Prizes are non-transferable and no cash or other alternative to the prizes are available in whole or in part. In the event of unforeseen circumstances, the Promoter reserves the right to substitute an alternative reward of equal or greater value.
10. By entering, winners agree to participate in any publicity arranged by the Promoter or by its agencies.
11. If you are the winner of the Promotion, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.
12. By entering this Promotion, all participants will be deemed to have accepted that they are bound by the terms and conditions. Voucher redemptions are excluded. 
13. If things go wrong and, despite the Promoter’s best endeavors, they are unable to administer the Promotion fairly or properly, The Promoter and their affiliated companies are not responsible and have the right to cancel or change the Promotion. They will only do this in exceptional circumstances. The Promoter also has the right to disqualify a participant if they tamper or abuse the entry process and they will not be entitled to the prize if they have acted fraudulently or dishonestly.
14. No liability is accepted for illegible, incomplete or late entries.
15. The Promoter will only use the personal details supplied for the running of the Promotion and for no other purpose, unless we have your explicit consent. Your personal details will at all times be kept confidential and in accordance with the Caffè Privacy Policy available at: https://caffenero.com/uk/en/privacy-policy/
16. All entries must be made directly by the person entering the promotion.
17. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.  
18. The Promoter may refuse to award a prize, or seek its recovery, in the event of an entrant's fraud, dishonesty or non-entitlement under these terms and conditions.
19. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize.
20. The decision of the Promoter shall be final and no correspondence will be entered into.
21. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the courts or England and Wales.

3rd party Terms & Conditions:

UberEats 
£20 off offer available until 11:55pm on 20 March 2023 when you spend £20 on menu items (excluding the delivery fee). Valid on one (1) order(s) from Caffe Nero, in the UK (check the Uber Eats app for the availability of participating restaurants, promotional products and deliveries). Delivery fee applies. Other fees (such as a service fee) may apply to order. Offer is not valid on any basket that includes alcohol or tobacco products. To be eligible for the promotion, apply promo code in the Uber Eats app at the checkout before completing the order. Code can be applied for a maximum of 1 user. Read more: t.uber.com/EATST&Cs 

Coffee Club

https://www.coffeeclub.co.uk/ terms-and-conditions

  
Tastecard

https://www.tastecard.co.uk/membership-terms-and-conditions

Virgin Wines

Virgin Wines are delighted to offer 35 lucky Caffè Nero customers the chance to win a fantastic prize. A superb 12 bottle luxury selection of hand-made wines worth £144.87. 
This delicious selection contains premium wines from the old-world, with top-class South African Shiraz that’s bursting with rich black and red fruit flavours, a crisp and refreshing Australian Chardonnay, and exceptional, velvety-smooth Argentinian Malbec, with vibrant red-fruit.
• You must be 18 years old or over to enter this competition.
• Prize delivery to UK addresses only.
• Caffè Nero will select 1 winner at random for the competition prize.
• Caffè Nero will securely share your name, phone number, email, and address details to Virgin Wines for the purpose of fulfilling the prize.
• Competition prize is 1 x mixed case of 12 wines as described
• This prize cannot be exchanged for cash.
• Normal selling price of the selection is £144.87
• Selection at time of composing prize consists of:
o 2 x Aguila Chillando Garnacha Tempranillo
o 2 x Billy Bosch Highwire Shiraz
o 1 x The Watchmakers Tourbillion Reserve Malbec
o 2 x Ripper Chardonnay
o 2 x Trois Calices Essentiel
o 1 x Three Gables Winemaker's Reserve Chenin Blanc
o 1 x El Nubarron Cabernet Sauvignon
o 1 x Pizo Garnacha Blanca
o 1 x Multipurpose Glass Pair
• The specified contents listed are subject to availability at the time of fulfilment, and in the event of stock shortages, the out-of-stock product will be replaced with a similar product of equal or greater value.

Waitrose

Gift Card Terms and Conditions
Full T&Cs
John Lewis Partnership gift cards and e-gift cards 

1. You can redeem the John Lewis Partnership gift card or e-gift card in John Lewis & Partners or Waitrose & Partners UK and Channel Island shops. You can also use it to purchase food and drink in our catering units (excludes third-party outlets in John Lewis & Partners shops), and for goods over the telephone or online at johnlewis.com or waitrose.com as part or full payment.

2. The following exclusions apply to use of our gift card and e-gift card: John Lewis & Partners Gift List, third-party restaurants and cafes in John Lewis & Partners shops, John Lewis & Partners Home Solutions, magazine subscriptions, photo printing or software downloads on johnlewis.com, all John Lewis & Partners Optician shops, Waitrose & Partners Cookery School, Waitrose & Partners  Leckford Farm Shop, Cafe and Nursery, Waitrose & Partners Rapid, waitroseflorist.com, waitrosecellar.com; waitrosegarden.com; waitrosepet.com;  tobacco and tobacco products, postage stamps, scratch cards, lottery tickets, infant milk formula 0-6 months, prescription products, mobile top up, gift cards, e-gift cards, pay cards, car park charges, all petrol stations, Welcome Break shops, UK and Channel Islands only. Other exclusions may apply.  

3. You cannot use a gift card or e-gift card  to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can you use it for the purchase either directly or indirectly of any financial product or service, including John Lewis Partnership gift cards and e-gift cards.

4. Please protect your card and treat it as cash; we cannot replace lost, stolen or damaged cards.

5. The gift card will expire 24 months from purchase or last use. Buying a product or making a balance enquiry refreshes the 24-month expiry period. We will not refund any balance remaining and we will invalidate the card.

6. Gift cards can be purchased in our shops with a minimum value of £1 (£10 online). Gift cards and e-gift cards have a maximum value of £500.

7. Gift cards and e-gift cards cannot be exchanged for cash. We do not give change or refunds on gift cards or e-gift cards.

8. If you are using a gift card or e-gift card online and the total order value is less than the value of the card, any balance will remain on the card and may be applied to future purchases, provided that the card has not expired.

9. Where goods you have purchased with a gift card or e-gift card in our shops are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card.

10. If you return an item bought online using a gift card or e-gift card, usually we’ll refund the amount to an e-gift card. You can also return the item in store. This does not affect your statutory rights.

11. If you place an order at waitrose.com using a gift card or e-gift card and subsequently cancel the order before delivery, monies owing will be refunded to your gift card or e-gift card. This does not affect your statutory rights.

12. We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.

13. We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so