In order to claim a voucher, you need to click on the link that was sent to you. If you do not click on the link straight away and do not remember how the voucher was shared with you, you would need to talk to the friend that sent the voucher in the first place. As sharing a voucher occurs outside the app we would not be able to know how the voucher was shared and would not be able to provide you with any information.
Articles in this section
- Sharing a voucher – In short
- How do I share a voucher?
- The person I’m sending to doesn’t have the Caffè Nero app installed on their phone?
- Can I send the same voucher to more than one person?
- How do I know whether a voucher I sent has been claimed?
- How to claim my voucher?
- I’ve been sent a voucher but it’s expired…
- I’ve been sent a voucher but it’s already been redeemed…
- I have a multi-use voucher, can I share just one of this voucher?